Shipping policy

ORDER PROCESSING:

Please allow 2 business days to process your order. Expect an email within 2 business days to let you know the status of your order.

LOCAL DELIVERY

During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 10 miles of our shop for orders over $25. If the local delivery option does not show up during checkout, your order is not eligible for local delivery. A delivery fee will apply to all orders under $75.

Local orders will be delivered the following business day, after processing, between Noon and 8pm. 

​​DOMESTIC SHIPPING RATES AND ESTIMATES:  

Calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

We offer free shipping on all orders over $75.00.

INTERNATIONAL SHIPPING:

Calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Something From Gigi is not responsible for these charges if they are applied and are your responsibility as the customer.

REFUNDS, RETURNS AND EXCHANGES

With some exceptions, we accept returns up to 7 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. Items not eligible for return or refund are outlined in our Written Return and Refund policy section.

In the event that your order arrives damaged in any way, please email us as soon as possible at info@somethingfromgigi.com with your order number and a photo of the item’s condition. We value your business, and will do our best to work towards a satisfactory resolution.

If you have any further questions, please don't hesitate to contact us at info@somethingfromgigi.com.